Thursday, May 26, 2016

THE IMPACT OF EFFECTIVE COMMUNICATION AND CUSTOMER RELATIONSHIP MANAGEMENT ON ORGANISATIONAL GROWTH AND DEVELOPMENT - Prof. Anuwe A.U.



ABSTRACT
The need for any organization to enhance its growth and development with its daily operations in order to maximize profit calls for effective communication and a good customer relationship management.
To address the situation, this paper has delved into the components of effective organizational and interpersonal communication, taking a depth look into the elements, roles, fundamentals, barriers, factors influencing organisational communication, and leadership qualities with respect to organisational communication. 

WHEN DISASTER STRIKES - Steps that can save lives

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